Information We Collect

When you visit our website or engage with our internet entrepreneurship learning programs, we collect various types of information to provide you with the best possible experience. This includes personal details you voluntarily provide when creating an account, registering for courses, or contacting our support team.

We also gather information automatically through cookies and similar technologies to understand how you navigate our platform and which resources prove most valuable for your learning journey.

How We Use Your Information

The information we collect serves multiple purposes, all centered around enhancing your educational experience and providing relevant support throughout your learning process. We never sell your personal data to third parties or use it for purposes unrelated to your education.

Communication from cravionthelys will primarily focus on your enrolled programs, upcoming learning opportunities, and important account information. We respect your time and only send relevant communications that add value to your educational journey.

Data Sharing and Third Parties

cravionthelys maintains strict control over your personal information. We work with carefully selected service providers who help us deliver our educational services, but these partnerships are governed by strict confidentiality agreements and data protection standards.

Under Australian Privacy Principles, we may disclose your information to law enforcement or regulatory bodies if legally required, but such instances are rare and handled with the utmost care for your privacy rights.

Your Rights and Choices

As an individual whose data we process, you have significant rights under Australian privacy legislation. These rights ensure you maintain control over your personal information and how it's used within our educational platform.

To exercise any of these rights, simply contact our privacy team using the information provided at the bottom of this policy. We aim to respond to all requests within 30 days and will guide you through the process step by step.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We employ industry-standard security measures including encryption, secure server environments, and regular security audits to safeguard your data against unauthorized access, alteration, or disclosure.

Our technical safeguards include SSL encryption for data transmission, secure database storage with access controls, regular software updates, and comprehensive backup systems. Additionally, our team receives ongoing training on data protection best practices and privacy compliance requirements.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by Australian law. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and course enrollment data are typically retained for seven years after your last interaction with our platform, allowing you to return and access your learning history. Marketing communications preferences are maintained until you opt out or request deletion.

When data reaches the end of its retention period or when you request deletion, we securely remove it from our active systems and backup storage. Some information may be retained in anonymized form for statistical purposes, but this cannot be linked back to you personally.

International Data Transfers

While cravionthelys primarily operates within Australia, some of our service providers may process data in other countries. When international transfers occur, we ensure adequate protection through appropriate safeguards such as contractual clauses that require the same level of protection as Australian privacy laws.

Any international transfers are limited to what's necessary for service delivery and are governed by strict data protection agreements. We continuously monitor the privacy practices of our international partners to ensure your data remains secure regardless of where it's processed.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, understand how you use our platform, and improve our services over time.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some website functionality. We use both session cookies that expire when you close your browser and persistent cookies that remain until you delete them or they reach their expiration date.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we'll notify you via email or through prominent notice on our website at least 30 days before the changes take effect.

Minor updates that don't materially affect your rights or our data processing practices will be posted with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.